Concierge

Enjoying your time on the slopes is effortless with the support of our conscientious concierge team. We have been based in Chatel for 15 years, and are happy to share our knowledge of the best places to ski, eat, drink, sledge, walk and play!

Our Chalets

Other Services

Meet & Greet Champagne Concierge Chauffeur Service 5* Service Breakfast Afternoon Tea Meal Delivery Stocked Fridge Wine House Keeping Linen & Towels Cupboard Essentials Evening Meals Drinks Special Requests Other Bits

Hannah Milburn January 2026

★ ★ ★ ★ ★

Just another boring 5 star review for the team at Nine and Tenne. They’d probably love some constructive criticism but honestly there’s nothing to criticise! Paddy
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Helena Steele February 2026

★ ★ ★ ★ ★

Absolutely fantastic stay! Luxury chalet with beautiful interiors, just a short distance to the pistes and village centre. The concierge service was seamless and incredibly helpful
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Rob Hues February 2026

★ ★ ★ ★ ★

The hosting was over and above, thank you! Busy slopes but lunch and dinner all sorted at a great selection of places. The recently refurbished chalet
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Alex van de Loo February 2026

★ ★ ★ ★ ★

We had a more than lovely stay in Chalet Alchimie by Nine&Tenne in Chatel! The chalet looked brand-new, was ideally situated and had some beautiful mountain
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Pieter-Jan van der Pols February 2026

★ ★ ★ ★ ★

With our family of 10, we had a very nice stay in this beautiful chalet with a view. The swimming pool was definitely a big plus,
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Hannah Milburn January 2026

★ ★ ★ ★ ★

Just another boring 5 star review for the team at Nine and Tenne. They’d probably love some constructive criticism but honestly there’s nothing to criticise! Paddy and Andy were warm and welcoming and nothing was too much trouble. Andy was like a human internet with bookings for taxis and meals within seconds. So impressive. We were a large group, but everyone felt well looked after throughout our stay. The Chalet was beautiful, the fridge perfectly stocked, the cooked meals and chef night were excellent. The ski hire door delivery was super helpful, and having a taxi to the slopes every day was just an added bonus that made things so much easier! This was a “treat” holiday for our whole family, but I hope one day we can visit another Nine and Tenne chalet in Chatel (which is also idyllic!). Normally I am happy to be back in Devon after holidays, but this one was just too good! I wanted to be back in Chatel!! Take me back!!

Helena Steele February 2026

★ ★ ★ ★ ★

Absolutely fantastic stay! Luxury chalet with beautiful interiors, just a short distance to the pistes and village centre. The concierge service was seamless and incredibly helpful throughout. Our host was welcoming, attentive, and made everything effortless. Highly recommend! ❄️

Rob Hues February 2026

★ ★ ★ ★ ★

The hosting was over and above, thank you! Busy slopes but lunch and dinner all sorted at a great selection of places. The recently refurbished chalet was spacious and right by the bus stop (with live tracker). We actually drove to the free parking by the lift each morning to enjoy the massive Portes du Soleil ski area. Chatel was really characterful, still with a French feel. We will be back!

Alex van de Loo February 2026

★ ★ ★ ★ ★

We had a more than lovely stay in Chalet Alchimie by Nine&Tenne in Chatel! The chalet looked brand-new, was ideally situated and had some beautiful mountain views. The communication with Paddy and Andy before and during our stay was very pleasant and useful. We felt very welcome in Chatel! Thanks!

Pieter-Jan van der Pols February 2026

★ ★ ★ ★ ★

With our family of 10, we had a very nice stay in this beautiful chalet with a view. The swimming pool was definitely a big plus, the kids loved it. The owner, Paddy was very friendly and helpful and thanks to Andy for his assistance during the week; not in the least for booking some nice local restaurants. We hope to come back next year to one of the chalets of Nine&Tenne