Introduction

Our Privacy Policy will help you understand what information we collect and process using this NINE & TENNE website, how we use it, and what choices you have about your personal data.

When we refer to “NINE & TENNE” within this Privacy Policy, we are referring to NINE & TENNE Ltd of 20-22 Wenlock Road, London, England, N1 7GU, the company which provides this website, and any services or features which may be made available to you from this website.

1. Customer and Citizen Data

You may decide to send us your personal information via this website if you are seeking more information, or for other similar purposes. Your decision to disclose your personal data is entirely voluntary, and by doing so, you are providing us with specific consent to use your personal data only for the purposes for which you have disclosed it to us.

NINE & TENNE may access and use your Customer Data only for the purposes for which you have submitted it to us to (a) provide information to you, (b) make contact with you, (c) provide services to you, or (d) maintain the operations and security of the website and services we provide to you. We will not use your personal information for any other purposes, for example the communication of marketing material, unless we have your specific consent to do so.

We will at all times handle and store your personal data in accordance with industry best practice aligned with ISO27001, the international standard for information security. This includes the activities and procedures undertaken by our own personnel and the technical controls which we have implemented to prevent unauthorised access, compromise or theft of information from our applications, supporting computer systems and premises.

2. Sensitive Personal Data

GDPR specifies a set of personal data categories which are considered to be “sensitive”, and which require special consideration by Data Controllers. This website, and any services available from this website, do not knowingly collect or process any sensitive personal data, and supporting Privacy Impact Assessments (also known as Data Protection Impact Assessments under GDPR) are available upon request from the NINE & TENNE’s Data Protection Officer (see Section 8).

3. Children’s Personal Data

This website, and any services available from this website, are not directed to children under the age of 13. If you learn that a child under the age of 13 has provided us with their personal information without having parental consent, please contact the NINE & TENNE’s Data Protection Officer (see Section 8) immediately so that we can take appropriate action.

4. Customer and Citizen Data Rights

As prescribed within data protection regulations, you have several rights connected to the provision of your personal data to NINE & TENNE using this website. These include your rights to request that NINE & TENNE:

confirms to you what personal data it may hold about you, if any, and for what purposes

changes the consent which you have provided in relation to your personal data

corrects any inaccurate or incomplete personal data which may be held about you

provides you with a complete copy of your personal data for you to move elsewhere

stops processing your personal data, whilst an objection from you is being resolved

permanently erases all your personal data promptly, and confirms to you that it has done so (there may be reasons why we may be unable to do this)

To contact NINE & TENNE, please see Section 8 below.

5. Website Cookies

This website uses cookies to record log data. We use both session-based and persistent cookies, dependent upon how you use or interact with this website.

Cookies are small text files sent by us to your computer, or from your computer or mobile device to us each time you visit our website. They are unique to you or your web browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them, or until they expire.

We use cookies which are not specific to your account but are unique and allow us to undertake website analytics and customization, among other similar things. If you decide to disable some or all cookies, you may not be able to use some of the functions on our website. We may use third-party cookies, for example Google Analytics, and you may choose to opt-out of third party cookies from their website.

6. External Links

This website may include relevant hyperlinks to external websites not controlled by NINE & TENNE. Whilst all reasonable care has been exercised in selecting and providing any such links, you are advised to exercise caution before clicking any external links. We cannot guarantee the ongoing suitability of external links, nor do we continually verify the safety or security of the contents which may be provided to you. You are advised, therefore, that your use of external links is at your own risk and we cannot be responsible for any damages or consequences caused by your use of them.

7. Changes to this Privacy Policy

We may change this NINE & TENNE Privacy Policy from time to time, and if we do we will post any changes on this page. If you continue to access this website or use services available from this website after those changes have come into effect, you will have agreed to the revised policy.

8. Contacting NINE & TENNE

If you have any questions about this Privacy Policy, would like to exercise any of your statutory rights, or to make a complaint, please write to:

The Data Protection Officer
NINE & TENNE
20-22 Wenlock Road,
London,
England
N1 7GU

email: paddy@nine-tenne.com

Google Reviews

polly appleton  January 2019

         
Absolutely fantastic week. The chalet was gorgeous, spacious and lovely bedrooms. Paddy was a great host. The skis were delivered to the chalet which saved so much hassle as were the ski passes. Paddy booked our restaurants before we arrived. Cannot recommend more highly!! We will come back.

Nicola Wager  January 2019

         
We enjoyed a fantastic week at Nine & Tenne's Chalet Savoyard. The chalet was extremely well appointed and housed all 12 of us across 3 generations very comfortably. Paddy could not have been more accommodating and helpful (including installing a fully decorated Christmas tree!) and we can highly recommend the meal delivery service that Paddy organised for us. The chalet is in a great location, a 10 minute walk into the centre of the village and a short drive from all the skiing locations. Many thanks to Paddy and the owner for a great week.

Alex Severn  January 2019

         
Having had the most amazing Christmas week with Nine and Tenne at their chalet - Grand Coeur, it’s a shame we can only give it five stars! Paddy and the chalet team of Tess, James and Jake we’re so accommodating of all our needs especially with our toddler and made our stay so comfortable and unforgettable. A highlight was the restaurant quality food and service each night. The organisation was flawless from the moment we booked and we would highly recommend Nine and Tenne. We will certainly be returning! Thank you for everything guys (even the ski tours!)

doreen thompson  December 2018

         
From initial communication with Paddy to the end of our holiday everything with Nine & Tenne was of the highest standard. Les Clarines is as beautiful as it appears in the photos, was very clean and was a very special place to celebrate a family Christmas. The Chalet is in a perfect location with stunning views of the village and mountains and very close to Petit Chatel bus stop. We are a family of 5 adults and enjoyed the hot tub and space within the Chalet, there are a number of bathrooms, an open plan layout and a kitchen where we could easily prepare our Christmas Dinner. Thanks to everyone at Nine and Tenne.

Tracey Woodcock  March 2018

         
One of the loveliest chalets we have stayed in, large rooms, private swimming pool. We had food delivered to the chalet so we could eat when we like, shopping was done for us when we arrived. Skis brought to the chalet. Paddy, who owns and runs the chalet, is lovely, friendly,always there to answer questions and run us any where on request, the perfect host. Fabulous holiday with views to die for. X

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