Introduction

Our Privacy Policy will help you understand what information we collect and process using this NINE & TENNE website, how we use it, and what choices you have about your personal data.

When we refer to “NINE & TENNE” within this Privacy Policy, we are referring to NINE & TENNE Ltd of 20-22 Wenlock Road, London, England, N1 7GU, the company which provides this website, and any services or features which may be made available to you from this website.

1. Customer and Citizen Data

You may decide to send us your personal information via this website if you are seeking more information, or for other similar purposes. Your decision to disclose your personal data is entirely voluntary, and by doing so, you are providing us with specific consent to use your personal data only for the purposes for which you have disclosed it to us.

NINE & TENNE may access and use your Customer Data only for the purposes for which you have submitted it to us to (a) provide information to you, (b) make contact with you, (c) provide services to you, or (d) maintain the operations and security of the website and services we provide to you. We will not use your personal information for any other purposes, for example the communication of marketing material, unless we have your specific consent to do so.

We will at all times handle and store your personal data in accordance with industry best practice aligned with ISO27001, the international standard for information security. This includes the activities and procedures undertaken by our own personnel and the technical controls which we have implemented to prevent unauthorised access, compromise or theft of information from our applications, supporting computer systems and premises.

2. Sensitive Personal Data

GDPR specifies a set of personal data categories which are considered to be “sensitive”, and which require special consideration by Data Controllers. This website, and any services available from this website, do not knowingly collect or process any sensitive personal data, and supporting Privacy Impact Assessments (also known as Data Protection Impact Assessments under GDPR) are available upon request from the NINE & TENNE’s Data Protection Officer (see Section 8).

3. Children’s Personal Data

This website, and any services available from this website, are not directed to children under the age of 13. If you learn that a child under the age of 13 has provided us with their personal information without having parental consent, please contact the NINE & TENNE’s Data Protection Officer (see Section 8) immediately so that we can take appropriate action.

4. Customer and Citizen Data Rights

As prescribed within data protection regulations, you have several rights connected to the provision of your personal data to NINE & TENNE using this website. These include your rights to request that NINE & TENNE:

confirms to you what personal data it may hold about you, if any, and for what purposes

changes the consent which you have provided in relation to your personal data

corrects any inaccurate or incomplete personal data which may be held about you

provides you with a complete copy of your personal data for you to move elsewhere

stops processing your personal data, whilst an objection from you is being resolved

permanently erases all your personal data promptly, and confirms to you that it has done so (there may be reasons why we may be unable to do this)

To contact NINE & TENNE, please see Section 8 below.

5. Website Cookies

This website uses cookies to record log data. We use both session-based and persistent cookies, dependent upon how you use or interact with this website.

Cookies are small text files sent by us to your computer, or from your computer or mobile device to us each time you visit our website. They are unique to you or your web browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them, or until they expire.

We use cookies which are not specific to your account but are unique and allow us to undertake website analytics and customization, among other similar things. If you decide to disable some or all cookies, you may not be able to use some of the functions on our website. We may use third-party cookies, for example Google Analytics, and you may choose to opt-out of third party cookies from their website.

6. External Links

This website may include relevant hyperlinks to external websites not controlled by NINE & TENNE. Whilst all reasonable care has been exercised in selecting and providing any such links, you are advised to exercise caution before clicking any external links. We cannot guarantee the ongoing suitability of external links, nor do we continually verify the safety or security of the contents which may be provided to you. You are advised, therefore, that your use of external links is at your own risk and we cannot be responsible for any damages or consequences caused by your use of them.

7. Changes to this Privacy Policy

We may change this NINE & TENNE Privacy Policy from time to time, and if we do we will post any changes on this page. If you continue to access this website or use services available from this website after those changes have come into effect, you will have agreed to the revised policy.

8. Contacting NINE & TENNE

If you have any questions about this Privacy Policy, would like to exercise any of your statutory rights, or to make a complaint, please write to:

The Data Protection Officer
NINE & TENNE
20-22 Wenlock Road,
London,
England
N1 7GU

email: paddy@nine-tenne.com

Google Reviews

Tracey Woodcock  March 2018

         
One of the loveliest chalets we have stayed in, large rooms, private swimming pool. We had food delivered to the chalet so we could eat when we like, shopping was done for us when we arrived. Skis brought to the chalet. Paddy, who owns and runs the chalet, is lovely, friendly,always there to answer questions and run us any where on request, the perfect host. Fabulous holiday with views to die for. X

Stuart YB  April 2018

         
A beautifully appointed and presented luxury chalet with great views. Paddy & his team (Chris, Becky & Shauna) seamlessly attended to our every need both in the chalet and on the mountain. Thank you for making our week so wonderful. Stuart YB

Jane Freedman  February 2018

         
La Belle Vache was awesome. The house was beautiful and well-appointed, in a great location. The house is comfortable with great space to hang out, cook, and enjoy the mountains. Paddy was also wonderful, and met our every need and request. He was so helpful with making arrangements so that our ski week was seamless and so much fun. We highly recommend this property and Paddy!

Brid Gallagher  January 2018

         
We had a wonderful holiday with Paddy and his team. When we arrived we were warmly welcomed by Paddy & Tessa, the fire was roaring, the chef Harry was cooking a delicious meal and Braydon was preparing welcome drinks, after a long journey with kids it was just bliss! The chalet was fantastic and the service all week was second to none. All equipment delivered to the chalet, and we were taken to the slopes by Paddy. We even got delicious cakes and tea after a long day skiing. Thanks again folks!

Sophie Pucci  March 2018

         
We have just spent a fabulous week in Chalet L’Hermitage; absolutely perfect location for families. The level of service was amazing from the start. Paddy arranged everything for us from ski lessons for both adults & children, to ski hire being fitted at the chalet on arrival to booking our lunch on the mountain to make our first day as easy a possible. The team then made our week run seamlessly, catering to our every need. Nothing was too small & everything was delivered with a smile & a laugh......we loved the sociable nature of the service. The food was also fantastic, for both adults & children; really top quality! The chalet was beautiful & clean, with amazing views across the valley & plenty of room for a large group. Thank you so much to Paddy, Chris, Shona, Olivia & Tony for giving us such a wonderful week in the mountains, we really hope to see you again next year!!! X

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