Introduction

Our Privacy Policy will help you understand what information we collect and process using this NINE & TENNE website, how we use it, and what choices you have about your personal data.

When we refer to “NINE & TENNE” within this Privacy Policy, we are referring to NINE & TENNE Ltd of 20-22 Wenlock Road, London, England, N1 7GU, the company which provides this website, and any services or features which may be made available to you from this website.

1. Customer and Citizen Data

You may decide to send us your personal information via this website if you are seeking more information, or for other similar purposes. Your decision to disclose your personal data is entirely voluntary, and by doing so, you are providing us with specific consent to use your personal data only for the purposes for which you have disclosed it to us.

NINE & TENNE may access and use your Customer Data only for the purposes for which you have submitted it to us to (a) provide information to you, (b) make contact with you, (c) provide services to you, or (d) maintain the operations and security of the website and services we provide to you. We will not use your personal information for any other purposes, for example the communication of marketing material, unless we have your specific consent to do so.

We will at all times handle and store your personal data in accordance with industry best practice aligned with ISO27001, the international standard for information security. This includes the activities and procedures undertaken by our own personnel and the technical controls which we have implemented to prevent unauthorised access, compromise or theft of information from our applications, supporting computer systems and premises.

2. Sensitive Personal Data

GDPR specifies a set of personal data categories which are considered to be “sensitive”, and which require special consideration by Data Controllers. This website, and any services available from this website, do not knowingly collect or process any sensitive personal data, and supporting Privacy Impact Assessments (also known as Data Protection Impact Assessments under GDPR) are available upon request from the NINE & TENNE’s Data Protection Officer (see Section 8).

3. Children’s Personal Data

This website, and any services available from this website, are not directed to children under the age of 13. If you learn that a child under the age of 13 has provided us with their personal information without having parental consent, please contact the NINE & TENNE’s Data Protection Officer (see Section 8) immediately so that we can take appropriate action.

4. Customer and Citizen Data Rights

As prescribed within data protection regulations, you have several rights connected to the provision of your personal data to NINE & TENNE using this website. These include your rights to request that NINE & TENNE:

confirms to you what personal data it may hold about you, if any, and for what purposes

changes the consent which you have provided in relation to your personal data

corrects any inaccurate or incomplete personal data which may be held about you

provides you with a complete copy of your personal data for you to move elsewhere

stops processing your personal data, whilst an objection from you is being resolved

permanently erases all your personal data promptly, and confirms to you that it has done so (there may be reasons why we may be unable to do this)

To contact NINE & TENNE, please see Section 8 below.

5. Website Cookies

This website uses cookies to record log data. We use both session-based and persistent cookies, dependent upon how you use or interact with this website.

Cookies are small text files sent by us to your computer, or from your computer or mobile device to us each time you visit our website. They are unique to you or your web browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them, or until they expire.

We use cookies which are not specific to your account but are unique and allow us to undertake website analytics and customization, among other similar things. If you decide to disable some or all cookies, you may not be able to use some of the functions on our website. We may use third-party cookies, for example Google Analytics, and you may choose to opt-out of third party cookies from their website.

6. External Links

This website may include relevant hyperlinks to external websites not controlled by NINE & TENNE. Whilst all reasonable care has been exercised in selecting and providing any such links, you are advised to exercise caution before clicking any external links. We cannot guarantee the ongoing suitability of external links, nor do we continually verify the safety or security of the contents which may be provided to you. You are advised, therefore, that your use of external links is at your own risk and we cannot be responsible for any damages or consequences caused by your use of them.

7. Changes to this Privacy Policy

We may change this NINE & TENNE Privacy Policy from time to time, and if we do we will post any changes on this page. If you continue to access this website or use services available from this website after those changes have come into effect, you will have agreed to the revised policy.

8. Contacting NINE & TENNE

If you have any questions about this Privacy Policy, would like to exercise any of your statutory rights, or to make a complaint, please write to:

The Data Protection Officer
NINE & TENNE
20-22 Wenlock Road,
London,
England
N1 7GU

email: paddy@nine-tenne.com

Google Reviews

Clare Richards  February 2019

         
Big thank you to Paddy and our hosts Becks and Joe for a fantastic week. The service was outstanding and so lovely to have hosts who made you feel like the chalet was your home. We have stayed in many catered chalets and have always been very happy (we do our research!) but this was the best service to date. Joe and Becks went out of their way to ensure the menu met all our needs and were great fun to be around. Eli, our driver, was brilliant - always happy and made us laugh. He even helped put the kids boots on every morning! The location is really good - easy walk into town and several options for ski lifts in the morning. We would recommend skiing in Switzerland during peak times as you can still experience pretty empty slopes! Great value for money

Rupert Weiss  March 2019

         
A very high end chalet. Staff very friendly and couldn’t do too much for us. Top notch food. Very highly recommended.

polly appleton  January 2019

         
Absolutely fantastic week. The chalet was gorgeous, spacious and lovely bedrooms. Paddy was a great host. The skis were delivered to the chalet which saved so much hassle as were the ski passes. Paddy booked our restaurants before we arrived. Cannot recommend more highly!! We will come back.

leigh farrell  March 2019

         
Les Clarines is a beautiful contemporary Chalet with amazing views of Châtel village and the surrounding mountains. Paddy gave us a wonderful welcome and we really enjoyed our stay. The hot tub was a bonus! We will definitely be back :)

julia vindis  February 2019

       
Great week in a wonderful house, lots of room for all the family. fantastic service, Skis, lift passes, and food , arranged by Paddy, were delivered to the house completely stress free. Thank you Paddy for all your help to make it a memorable week.

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