Concierge

Scott Roberts  February 2026

Paddy, Jo, Andy, and the rest of the Nine & Tenne team were absolutely amazing from start to finish. Their care and attention to detail ensured our holiday was both memorable and seamless. Andy checked in with us most days to make sure we had everything we needed and thoughtfully suggested places to eat and experiences suited to all of us. This was an absolute five-star experience, and we would thoroughly recommend Nine & Tenne to anyone looking for a truly special ski holiday in Chatel.

Jane Chapman  January 2026

Great chalet directly opposite Linga lift, so easy access to the slopes. We were self catered and the chalet was very well stocked with good equipment. Paddy and Andy were very helpful coordinating transfers, taxis into Chatel centre, restaurant bookings, ski hire and lift passes. Hot tub was a bonus after skiing all day. Highly recommend.

Hannah Milburn  January 2026

Just another boring 5 star review for the team at Nine and Tenne. They’d probably love some constructive criticism but honestly there’s nothing to criticise! Paddy and Andy were warm and welcoming and nothing was too much trouble. Andy was like a human internet with bookings for taxis and meals within seconds. So impressive. We were a large group, but everyone felt well looked after throughout our stay. The Chalet was beautiful, the fridge perfectly stocked, the cooked meals and chef night were excellent. The ski hire door delivery was super helpful, and having a taxi to the slopes every day was just an added bonus that made things so much easier! This was a “treat” holiday for our whole family, but I hope one day we can visit another Nine and Tenne chalet in Chatel (which is also idyllic!). Normally I am happy to be back in Devon after holidays, but this one was just too good! I wanted to be back in Chatel!! Take me back!!

Rob Hues  February 2026

The hosting was over and above, thank you! Busy slopes but lunch and dinner all sorted at a great selection of places. The recently refurbished chalet was spacious and right by the bus stop (with live tracker). We actually drove to the free parking by the lift each morning to enjoy the massive Portes du Soleil ski area. Chatel was really characterful, still with a French feel. We will be back!

Austen Ramsden  March 2026

We are just back from a wonderful week staying at Chalet Grange et Merle. A party of 3 generations, 6 adults and 4 children (9-2). Paddy and team from Nine & Tenne organised it all faultlessly with great attention to detail: from airport transfers, Ski hire at the chalet (so easy and convenient), daily private transport to the ski lifts, ski passes etc. etc. Andy was really helpful and made everything easy for us including shopping. Grange et Merle was a wonderful spacious atmospheric chalet and the sauna and hot tub were resounding successes, especially with the kids. We opted for their Freedom package plus some extras which was excellent (part superb catering and part "freedom" to do our own thing) and which suited us and the kids really well. our only trivial suggestion for improvement is to provide bath/pool robes it was a chilly dash to the hot tub with just a towel! Great holiday much enjoyed by all - highly recommended and many thanks to Paddy, Andy and the team.