Mumsnet Best Award

Posted 7th November 2014

Mumsnet Best Award

Mumsnet Best Award

We are pleased to announce that we have been selected as one of the Best in Class for Family Ski Holidays on the Mumsnet Forum. We’re delighted to have achieved this certificate of excellence because it is based on the positive feedback from clients who have stayed with us.

We pride ourselves on delivering exceptional levels of service to all of our customers – especially the little ones.  We offer in-house babysitting and nanny services, our professional chefs create delicious homemade children’s food, we have stacks of games, toys and sledges and our flagship chalet – Chaletneuf du Tenne has it’s own indoor swimming pool which is perfect for kids après ski.

This year we are also introducing a kids club called ‘Ski Team Extreme’ – each child is given a Ski Team Extreme wristband (which also holds emergency contact details), an activity book with games puzzles and challenges, and a certificate at the end of the week.

For more information about our luxury family ski holidays please look at our website or to see our Mumsnet reviews please visit http://www.mumsnet.com/reviews/travel/family-ski-holidays

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Google Reviews

Hannah Milburn  January 2026

         
Just another boring 5 star review for the team at Nine and Tenne. They’d probably love some constructive criticism but honestly there’s nothing to criticise! Paddy and Andy were warm and welcoming and nothing was too much trouble. Andy was like a human internet with bookings for taxis and meals within seconds. So impressive. We were a large group, but everyone felt well looked after throughout our stay. The Chalet was beautiful, the fridge perfectly stocked, the cooked meals and chef night were excellent. The ski hire door delivery was super helpful, and having a taxi to the slopes every day was just an added bonus that made things so much easier! This was a “treat” holiday for our whole family, but I hope one day we can visit another Nine and Tenne chalet in Chatel (which is also idyllic!). Normally I am happy to be back in Devon after holidays, but this one was just too good! I wanted to be back in Chatel!! Take me back!!

Helena Steele  February 2026

         
Absolutely fantastic stay! Luxury chalet with beautiful interiors, just a short distance to the pistes and village centre. The concierge service was seamless and incredibly helpful throughout. Our host was welcoming, attentive, and made everything effortless. Highly recommend! ❄️

Rob Hues  February 2026

         
The hosting was over and above, thank you! Busy slopes but lunch and dinner all sorted at a great selection of places. The recently refurbished chalet was spacious and right by the bus stop (with live tracker). We actually drove to the free parking by the lift each morning to enjoy the massive Portes du Soleil ski area. Chatel was really characterful, still with a French feel. We will be back!

Alex van de Loo  February 2026

         
We had a more than lovely stay in Chalet Alchimie by Nine&Tenne in Chatel! The chalet looked brand-new, was ideally situated and had some beautiful mountain views. The communication with Paddy and Andy before and during our stay was very pleasant and useful. We felt very welcome in Chatel! Thanks!

Pieter-Jan van der Pols  February 2026

         
With our family of 10, we had a very nice stay in this beautiful chalet with a view. The swimming pool was definitely a big plus, the kids loved it. The owner, Paddy was very friendly and helpful and thanks to Andy for his assistance during the week; not in the least for booking some nice local restaurants. We hope to come back next year to one of the chalets of Nine&Tenne

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